Introduction: The on-demand home service sector connects customers with service providers for various services, including cleaning, maintenance, repairs, pet care, beauty, wellness, and more. Customers can request these services through websites or mobile apps. Service providers are often freelancers or independent contractors with flexible hours. This sector allows customers to choose from a wide range of services offered by caterers under a single service provider brand, including food and healthcare services.
Market Analysis: According to SPER Market Research, the UAE On-Demand Home Services Market is projected to reach USD XX billion by 2032, growing at a CAGR of XX%. Key factors driving this growth include increased consumer expenditure and high internet penetration in the UAE. The adaptation of smartphones and mobile broadband has facilitated the emergence of consumer-facing websites and mobile applications for on-demand home services.
Demand Drivers:
- Hectic Schedules: The busy schedules of working women, who often find it challenging to manage household tasks, are increasing the demand for home services.
- Reliable Services: The need for dependable services has led to the creation of marketplaces that simplify finding service providers for clients.
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Challenges:
- Fragmented Market: The market is still in its infancy and faces challenges with growth due to its fragmented nature and high turnover of service providers.
- Trust Issues: Customers find it hard to trust service providers in a fragmented market.
- Affordability: Competitive pricing is essential to offset growing costs, especially as consumers adjust to paying for convenience over quality assurance.
- Consistency: Maintaining professional standards among a broad pool of independent contractors is a challenge for ensuring consistent service quality.
Impact of COVID-19: The market experienced a surge in growth during the COVID-19 pandemic as people preferred making online reservations for residential services. Analysts have detailed the competitive landscape of main marketplaces and service providers based on operational criteria and services offered, highlighting the fragmented competition structure in the on-demand home services business.
Regional Insights:
- Dubai: Holds the largest market share due to the high percentage of working citizens, leading to considerable demand for on-demand home services.
- Abu Dhabi: Holds the second-highest market share, with a significant demand for full-time helpers due to the size of bungalows or villas.
Key Market Players:
- Elite Maids
- HandyHeroes
- Headout
- Helpsters Cleaning Services
- Hitches and Glitches
- JOBOY
- Justlife
- MPlus
- Mr. Usta
- Rizek
- ServiceMarket
- Urban Company
These companies are major participants in the UAE on-demand home services market, offering a wide range of services to meet the growing demand.
For More Information, refer to below link: –
UAE On-Demand Home Services Market Future Scope
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